That is why we use standard bike components that bike mechanics are very familiar with and make our electronics easily accessible. If you require professional assistance, many local bike shops can help! We design our bikes with service centers in mind. Our Product Support team can guide you with installation and adjustment instructions. īike Shop Service: If you're the hands-on type who loves tinkering and adjusting your bike, many components on our ebikes can be maintained and swapped out by yourself. See if Rad Mobile or Velofix can service your zip code HERE. Our friendly and knowledgeable mobile ambassadors bring a full menu of service options right to your doorstep, including tune-ups and safety checks, adjustments, and flat tire repair. Rad Mobile and Velofix Services: To meet the needs of our busy riders, we offer on-demand ebike assembly and delivery, maintenance, and test rides to customers in select regions. We’ll get you back on the bike in no time! Contact us for assistance with your bike. They love troubleshooting, are happy to talk you through your options, and will always make it right. Product Support: Our world-class Product Support team is your first point of contact for any questions or concerns with your bike. Learn more HERE, or check out our How to Service the Ebike You Purchased Online blog post on The Scenic Route ! To keep you riding Rad for years to come, our ebikes come with a multitude of service options tailored to your lifestyle. Wondering how to service an ebike you buy online? Fear not, we will never leave you hanging.
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